How can I find out if I'm on a Low Income Discount rate(LIDR)?

There's multiple ways to find out if you're on the LIDR as an Eversource customers:

  1. Customers may call 1-800-286-2000 and speak to a Customer Service representative for clarification.
  2. The Low Income Discount Tier can also be identified in the "Miscellaneous charges and Credits" section of the customers bill or at the bottom of "Supply/Delivery charges" section. Please see the screenshot below of an Eversource Bill with existing cogeneration or multiple accounts for reference.

lidrrr.PNG

*Please note Customers receiving the Low Income discount are eligible for the Low Income Incentive adder in the RRES program.

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